Draft. Last updated 19 October 2026.

Refund Policy

Free videos carry a watermark and a short end card, so you can try a video export before paying. Nothing can be bought yet, so there is nothing to refund today. Once paid offers open, if something you paid for does not work, we refund it.

3-video pack

Not available yet: applies once paid offers open

• No credit used yet: full refund if you ask within 14 days of the purchase.
• A credit has been used: the unlock has been delivered, so the pack is not refunded.
• Technical failure: if an unlocked export does not work for you and we cannot fix it, we refund you.

Unlimited

Not available yet: applies once paid offers open

• Cancel anytime from the billing portal in your account. You keep access until the end of the month you paid for, and you are not charged again.
• We do not refund part of a month, except where the law requires it. For example, if you withdraw within 14 days of your first payment, we refund it minus the days you had access.
• If exports do not work for you and we cannot fix it, we refund the current month.

How to ask

Not available yet: applies once paid offers open

Email contact@fakedm.app from the address you used at checkout. Tell us what you bought, when, and what went wrong. If it is a technical problem, say which phone or computer and which browser you use.

Refunds go back to the payment method you used, through Stripe. Your bank may take 5 to 10 days to show it.

The full rules, including your right of withdrawal, are in the Terms of Service and Sale.